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WHN Usage-Based Pricing Model

Applies to Warehouse Native customers on the new usage-based pricing model only.

The instructions below describe how to view credit usage under Statsig's new pricing.

Images below are from a sample account. Your view may differ based on your rate and usage. Credit usage may take up to 2 days to appear in your usage dashboard.

You can view credit usage in two places:

  • The Statsig Console
  • The Orb billing portal

Both show the same view of your total credit balance and usage by SKU.

Statsig Console

Use the Statsig Console to view credit usage.

  1. Log in to the Statsig Console.
  2. Open Settings.
  3. Go to Manage Account → Usage & Billing.
  4. At the top of the page, your total credit balance appears.
  5. Below the total, you can view credit usage by SKU, along with current and past invoice and usage details.

Orb portal

Use Orb to view credit usage and automated alerts.

Use Orb for visibility and alerts only. You won't be auto-charged or invoiced through Orb. The Statsig team handles any credit top-ups directly.

  1. Log in to your Orb account.

  2. View your total credit balance - Go to Account Information to see your total credit balance.

    Credit balance in Orb

    Click "Credit block detail" to view:

    • Original credit balance
    • Remaining balance
    • Credit expiration date

  3. View usage by SKU - Under upcoming invoices, you can view how credits are being consumed across different metrics/SKUs.

    Click "Show usage details" to view:

    • Total credit usage by SKU
    • Daily credit drawdown over time

    Daily credit drawdown

  4. Experiment Analysis Unit (EAU) usage

    Statsig bills EAUs when an experiment ends, so EAU usage may appear as a single spike rather than as daily usage.

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