# Okta SCIM Troubleshooting

## Common SCIM errors

| Error | Solution |
|-------|----------|
| User userID is not allowed to be created in this organization | Users assigned to Statsig must have the org's email domain. Contact Statsig to add additional domains. |
| Owner cannot be modified | Only another user can replace the organization owner. |
| Cannot set multiple owners | Statsig doesn't allow multiple owners for an organization. Remove any existing owner assignment before setting a new one. |
| Project creation is not supported through SCIM | Create projects in the Statsig Console instead. |
| Project deletion is not supported through SCIM | Delete projects in the Statsig Console instead. |

## Common issues

* I'm not seeing any Statsig groups in Okta
  * Your organization may have the Okta flag `SELECTIVE_APP_IMPORT_PLATFORM` enabled. If so, select `Import Groups` in the SCIM integration settings. Go to the [setup page](https://docs.statsig.com/access-management/scim/okta_scim_setup) for details.
* I can't select `Import Groups` in the SCIM integration settings
  * Your organization may have the Okta flag `SELECTIVE_APP_IMPORT_PLATFORM` disabled. If so, you can't select `Import Groups` in the SCIM integration settings. However, groups still appear in the Okta SCIM integration when importing.
* I'm trying to push groups but not seeing users populate those groups
  * Verify that you've assigned the users you're pushing to Statsig to the integration.
  * If you've assigned them, verify that the groups you're pushing to Statsig are the Statsig Groups generated on import.
* I don't want to use Statsig generated groups, can I use my own?
  * You can use your own groups in the push groups section. You must still push your groups to a specific Statsig Project x Role Group.